Where Lorna leads, transformation follows.

The Change Institute was founded in 1990 by Lorna Johnston. We are a business consultancy, training, facilitation and coaching practice – and a family business! We are also a training institute for Transactional Analysis who partners with numerous TA consultancies across Europe.

The Change Institute works with businesses, organizations and individuals in countries around the world, including Canada, Ireland, England, Switzerland, The Netherlands, Germany, Africa, Jamaica, Russia, and Asia.

Lorna Johnston, MBA, TSTA

Lorna has helped leaders and their teams change how they lead and live for over 25 years. She is one of only a few consultants and change agents in the world with dual qualifications in the change model of Transactional Analysis. 

For every business issue or opportunity there is a co-occurring human dynamic.  As a  senior leader and entrepreneur she recognized decades ago the mental and emotional toll of the power and responsibility that goes with every leaders’ decision. 

Already armed with an MBA and additional training in the  organizational psychology of Transactional Analysis, she became a Certified Transactional Analyst in the psychological field of personal change.  Lorna’s unique skill set integrates business acumen with a masterful application of models of change, group dynamics and human behaviour. 

Working in Europe for many years, Lorna is invested in empowering Canadian leaders to be as skilled in understanding people as they are in understanding business. Integrating psychological principles with sound business decisions is the only way forward for the exceptional leadership we need for the 21 century. In addition to her MBA, she holds three world-recognized certifications in Transactional Analysis: CTA (Organizational), CTA (Psychological), and TSTA (Teaching and Supervising Transactional Analyst). 

Her roles globally have included executive coaching, leadership development, team development, organizational change, strategic planning and execution, culture change, mediation, and conflict resolution.

“What doesn’t get talked out, gets acted out negatively,” says Lorna Johnston. “Only by talking through ideas, feelings, and beliefs do we come to a deeper understanding of the ‘real’ problem.” from which sustainable change and effective decisions can be made. 

Anne Klein, B.Comm, M.A, CCC, TAP

Anne provides training and development services at The Change Institute, working as a personal coach and counsellor to individuals seeking deep personal change. She brings a high level of training and a deep capacity to understand human motivation to The Change Institute. She specializes in helping clients apply skills and knowledge to overcome the limitations they perceive at work and in life.

Anne elevates the human potential for communication and conflict resolution, fostering cultures of choice and engagement. She is a Certified Canadian Counsellor with the Canadian Counselling and Psychotherapy Association, a Transactional Analysis practitioner, a Redecision therapist and an Advanced Integrative therapist. She works with clients and organizations to facilitate changes that impact not only productivity and happiness in the workplace, but also create a deep sense of meaning and life purpose.