Reflective listening is a rare skill. But it feels so good when we are on the receiving end of a skilled listener. Being reflectively listened to helps us to shift out of a stuck place. It helps us feel hopeful and energized to move forward in problem-solving.
All organizations need teams to collaborate. So what makes for effective collaboration? And why does it sometimes go sideways despite everyone’s best efforts?
Do you ever have an experience of deja vu? That familiar feeling of frustration, or disappointment, or worse yet – guilt?